Hey, everyone.

This is Louis Howes, and I am so excited to invite you to the Summit of Greatness 2024 happening at the iconic Shrine Auditorium in Los Angeles, California. This is more than just an event. It's a powerful experience designed to ignite your passion, boost your growth, and connect you with a community of other inspiring achievers. Join us Friday, September 13th, and Saturday, September 14th, for two days packed with inspiration and transformation from some of the most incredible speakers on the planet. Don't miss out on this chance to elevate your life, unlock your potential, and be part of something truly special. Make sure to get your tickets right now and step into greatness with us at the Summit of Greatness 2024. Head over to luishouse. Com/tickets and get your tickets today, and I will see you there.

It's naive of us to think that people will not cause you harm because there are some people that will. I know this as a former criminal investigator. You can't live in La La land. That's reality. But If I know this, I understand this, I'm going to move through the world in the best way I can. Former secret service agent. Journalist, professor, interrogator. The author of Becoming Billardproof. Please welcome Evy Pampouris. The circle of people around you matter. I look at it like this. You're the bouncer at the door, and you decide who comes in and how long they stay, and then you decide who you need to throw out. If you have someone who has a lot of drama in their life, that's a massive red flag because their drama is going to become your drama.

How can you really tell if someone is a narcissist, a sociopath, or a psychopath?

When we look at true narcissism, there's criteria you have to meet. Some of the research that I had looked at said one out of 25 people will be one of these. Really?

One out of 25?

The red flags are the behavior signals that people give you. Don't label the person, label the behavior. That's interesting. I went through September 11th. I was in the World Trade Center. I survived. You were there during it? I was. I had colleagues who died, friends who died. I'll tell you this, I can't heal from that. I don't know how to heal from something like that. Interesting. But that was truly a moment where I thought, I was like, I'm going to die. Really? If you want to know where the best performers live, they're instrumental. My first day on the President's detail, I walk in, I sit down. It's my first day at the White House. He sits down and he says...

Welcome back, everyone, to the School of Greatness. Very excited about our guests. We have the inspiring Evi Panpouros back in the house for the third time on the show. I'm so excited because your book, Becoming Bulletproof: Life Lessons from a Secret Service Agent, has helped a lot of people understand the psychology of humanity and human beings in front of them, from family members to friends to relationships to potential work environments. You were a secret service agent for 13 years, and you saw a lot. You worked with a lot of the top politicians. You saw a lot. You interviewed and investigated a lot of different individuals, personality types. I'm curious, what do you think are the three biggest skills that being a secret service agent gave you, that you learned from the service? Three biggest skills that you wish other individuals had those skills as well?

I'll tell you the one big one that stands out. It taught me that the circle of people around you matter. You need to be very careful about who's in your circle. I look at it like this. You're the bouncer at the door. You decide who comes in and how long they stay, and then you decide who you need to throw out. In the service, I think what was done there is they did such a great job in the hiring process. I mean, they They spent months and months interviewing you, investigating you, talking to your neighbors, figuring out who you are, if you're going to fit into the culture, if you're a person of integrity. I used to go to college overseas, and one of the colleges I went to was in Italy. I lived in Rome. I did a semester abroad, six months. They sent an agent to my college in Rome to interview my professor to find out what student I was. That's the level of assessment that they do. So when they do that, they're plucking people out and selecting and putting them in this group, and then you get put in there, I get put in there.

And so now you're around this caliber of people, and you have to look at your circle who's around me? This isn't about niceness or kindness. I'm not saying that those things don't matter. They do. You want people who treat you well and with respect. But you also have to look at, what are these people doing to me. For example, if you have someone who has a lot of drama in their life, that's a massive red flag because their drama is going to become your drama. You may say, But I don't engage in this stuff. I don't do this stuff. But what you don't realize is their life and their choices bleed into yours. If there's someone in your life that has a lot of chaos or conflict, that stuff is going to bleed into you. And they'll tell you, Oh, I don't like conflict. I don't like trauma. But then you will always see that it's this repetitive thing. And what happens is, although they may say that, you can get addicted to that. It gives you your adrenaline shots. It gives you your cortisol shots. It's a booster. And so the same people that say, I don't like it, don't listen.

Watch their behavior. Look.

People will show you and you will see. So that's what I would focus on. And that's the one thing the service was excellent at showing me. It was interesting. They didn't tell us this. I just intuitively learned this. So I was steady because I was around other very steady people. I was grounded because the world around me was grounded. Things would happen, even in the White House. Every day, there was some a serious event in the world, something tragic, a tragedy. So not just us, but also the core element of the White House, the staff, you would see people just become grounded. Let's sit down, what's going on in the world, what just happened? Who got bombed? Who got attacked? What shooting happened? You'd see this synergy of people moving together to figure out what are the next steps, what's the solution. No chaos, no drama.

No fight or flight responses from people like, We need to do something now. No reaction.

I've never seen that. I've never seen that. It's like a really great, I don't want to say think tank, but it was just a place that you could go, and they were expecting it. But you were also in a space where it was understood things are going to go wrong and it is okay.

Interesting.

Where most people are not okay with that. Most people design their lives so that nothing goes wrong.

They try to control their lives so things don't go wrong. And when they go wrong, they freak out in their breakdown.

Yes. Because you're thinking, Well, why is this happening? Why is that happening? Rather than this stuff will happen. It will be going on. Now, I can mitigate it, but that stuff is going to come.

That's what I like about Navy Seals, UFC fighters. They're training for worst-case scenarios. They're putting themselves in uncomfortable situations, physically, mentally, emotionally, consistently, so that they know how to handle challenges changes. I think a lot of people just don't set themselves up for challenging times. They try to have comfortable lives, and therefore, when there is an uncomfortable situation, they're a breakdown.

Yeah, because you think stress is bad. That's what everybody tells you. Relax, go get a massage. Stress is bad. No, a certain level of stress is good. Here's the difference. Stress that is like, let's say we're doing this interview and we're uncomfortable or I'm uncomfortable. I come in and I'm comfortable, I don't like interviews, I don't like doing them. Me coming in, making myself sit down, doing the interview and overcoming that, that is good stress. That builds resilience. The stress that is not good is chronic stress. Chronic stress is I have a relationship with someone. They are not healthy. The relationship is not healthy. Every day, I'm dealing with chronic stress. Am I going to get yelled at? Is this person going to do this to me? That is not good for you, and that causes indeed a deterioration in your self-esteem and your psyche and all these different things. That's the There's a difference. Even in training, the way they work training with all of the type of training, the first day, they introduce stress levels to you, and then incrementally, they increase the dosage.

Really?

Oh, yes. The stress you endure day one is very different than the stress they're putting on you day 60. Why is that? Because they need to help you gradually get there. It's not to say that you're not going to lose people in the beginning. In fact, I started with the NYPD first. I went in as a recruit, and my class was 1,500 recruits in the NYPD. The first month, I think, ballpark, 300 people quit. 300 people quit. This is NYPD. I actually thought it was quite tough. They were putting stress on you. They're making you feel not welcomed. You're lucky to be here. It was a stresser to see, can you handle it? They did want people who couldn't or who couldn't understand that this is a It wasn't just about you. They would say to us, If you can't handle the stress in here, how are you going to handle the stress out on the street? They would say, Where people hate you because so many people hate police. It's like people hate you. They're in your face. They want to cause you harm. If you can't handle that out there, then you can't be doing this.

Yeah, interesting. Okay, so your circle matters as number one. What was the second thing that the service taught you that you wish everyone understood?

They taught me to be something that's called instrumental. Instrumental Let's look at it this way. There's two motivational mindsets, actually. It's called sense-making. The research shows one mindset is identity, one mindset is instrumental. An identity person is very self-focused. Now, we move through these, by the way. But when I'm identity, I'm using the word I a lot, This, I feel this way. I'm in an emotional space. I'm very egocentric, so I'm looking at the world as how it affects me. I'm not looking really for solutions or moving forward. I'm really just looking to talk about me, maybe sometimes to talk about my problems, to have somebody comfort me. It's a very emotional state of being. When you're there, you're not being very productive. We all visit Identity Land from time to time. I'm not saying we don't, but you're stuck. Instrumental is, I'm mission-focused, I'm goal-focused. I have a goal. This is what my goal is, and I'm looking how to get to that place. If I get feedback on something, I'm not going to take it personally. So if I'm working on a project and the project manager says to me, Evy, this proposal you put together, I didn't like it, fix it.

If I'm instrumental, I will hear, he didn't like what I put together. I'm going to fix it because he wants me to make it better. If I am identity, I'm going to hear, he doesn't like me.

You'll take it personally.

Those are two different things. So in this service, we were very instrumental. Nobody wants to No one wants to hear your problems. Nobody cares. Get it done. Nobody cares why this went wrong, how it went wrong. It's fix it. Just get to the solution. You're in a state of moving forward. You're in a state of making progress, which was very important because if you don't think like that, lives are on the line.

Well, I mean, if someone's thinking, But what if I'm working really hard and someone just keeps giving me feedback that they don't see what I'm up to or they don't appreciate the value I'm creating or they're just constantly it feels like they're nitpicking at me as opposed to just seeing the value I bring. How does someone overcome that identity-based sense-making and not make it a personal and just focus on being instrumental and service-based?

If the feedback you are getting is accurate and correct and true, then you understand they're giving it to me because I have work to do. If it's like you're hurting my feelings, then your identity. And that's fine. It just depends where you want to live. So if you want to know where the best performers live, they're instrumental. My first day on the President's detail, my supervisor, when I walked in, now I'm seven, eight years on already. I'm senior. I walk in, I sit down. It's my first day at the White House getting ready to start on the President's detail. He sits down and he says, There's the door. He's like, Anybody here not want to be here? Anybody confused as to why they don't want to be here? There's the door. You can walk through it anytime. Anybody?

No one's forced to be here.

No one's forced to be here. No, no. Okay, good. Let's get started. But that's why it was a machine that worked. And that way we were able to problem-solve. And nobody's sitting there. Also, you're not putting you ahead of the mission, the goal, my feelings, how I feel. I'm not saying feelings are a bad thing, but you also have to know when you're being driven by pure emotion or mostly emotion, and when you're being goal-driven. If you have a mission or a focus or a project or whatever you're doing, then you're getting feedback, and you have to have an honest conversation with yourself. Is there truth to what I'm being told? If there is, then this person is helping me trying to make it better.

Or they're focusing on the goal and the mission, not on- You. You.

Yes.

They want you to shift what you're doing to accomplish the goal of the mission. Yes.

Do you believe in what you're doing? I did. I used to do the hiring process. When I would interview somebody, one of the questions I would ask, when I say hiring process, I was a polygraph examiner. Let me caveat that. To be an agent, you have to take a polygraph and pass it. I would have to polygraph people. I did the northeastern region area. When candidates would come in, I would ask them, Why do you want to be a special agent? I typically got two types of answers. One answer was, I want to see what I'm made of. I want to challenge myself. This is the next level in my life. I want to see if I can do this. Okay. The other answer I would typically get was, I want to serve my country. I want to be part of a team. I want to help. I want to do good in the world. Who do you think passed the process?

The second one.

Yes. Because the first guy was in it for himself. So the moment things got hard, I'm out. He would give up. It was all about him or her. The second guy was there because they believed in something greater than themselves. They were out for a bigger purpose. So when we When we say instrumental and being mission-focused, what is your end goal in life? If it's just you, it can be, it's going to be a bit of a struggle.

Can someone change their sense making from identity to instrumental in their 20s, 30s, or 40s? Or is this already so conditioned in a human that it's so much harder to shift into, Yes, give me feedback, and I'm here for the mission or the goal, versus, I'm working so hard and You're not acknowledging me and you're not accepting the work I give. You want me to get better for the mission. Can someone shift that personality trait, or is that ingrained in us?

You can. I did. When I went in, I was super young. It was like 19, 20, 21. I went right out of college. I wasn't thinking clearly. So I was a bit more identity, and we all are when we're younger, right? Me, me, me, me. And you move between these two phases also because there's moments in life where you might be going through something and you feel identity, or you may have a point where you're like, No, this person is not treating me well. I'm going through this, and we may feel down on ourselves. That's okay. Recognize you're an identity right now. I need to live here for a bit, but then I need to move out. I mean, my husband does it to me. He's like, Somebody's an identity a little longer than they should be. That's okay. But you may also see that you may have a habit where one of them is much more prevalent in your life. It's a being aware of it and acknowledging it, but also wanting to change it. Some people don't want to change it. I don't want to. Some people like the narrative of, I just want it to be about me.

That's okay. It's just very limiting for you. You're going to be very frustrated in life, and you're going to hit a lot of walls. You know what? You're going to feel very bad about yourself because if you're internalizing everything that's being said to you and done to you as an attack on you or a negative on you, that also tells you, I have habit of thinking that the world doesn't appreciate me, doesn't see me, doesn't value me.

They're against me or whatever. It's going to be very hard to accelerate your career in life as well in the workforce. When I was playing sports and not a team, if you're taking it personally and not just doing whatever it takes to serve the team, the mission of the team to win the game or to win the championship or the season, whatever it is, you were on the bench. It didn't matter how talented you were. If you had a bad attitude, if you didn't do what was needed or necessary, you're probably not going to play that much. And you're going to be frustrated that you're not getting what you want. So you got to shift it to being service-focused on whatever season of life you're in for that goal or that mission, whether it's a career or a relationship or a team or something like that. So that's really interesting that you learned that. And I think if people understood it, they'd have a lot more harmony in their life and feel more fulfilled making about mission as opposed to self.

Do you know what the thread that ties the Navy Seals, Secret Service agents, and even athletes together? We're all coachable because we've been trained to focus on the outcome, the team, what's the collective goal. We are all willing to listen so that I can perform better and do better so that the overall team performs better. We are much more coachable, and you'll see this inherently. It's a massive trade amongst certain groups than others.

Yeah. Coachability is huge. I'm assuming you couldn't be in the secret service without being coachable.

I mean, the hiring process was massively invasive. If you don't want anybody in your business, not the job for you. I mean, they show up to your house, they show up to your school, they show up everywhere. I think people typically that come in want to serve, and you can see who that is. That's brilliant. And that shows. But you also want to make sure that when people come in, that they're coming in for bigger purpose, and it's not for you because you watched CSI or SVU, no offense to those shows, great shows, or some FBI show, and you're like, Yeah, I want to…

Swat.

I want to be that guy. I would just want to shoot everything up. It's like, No, no, thank. We'll call you. No, thank you.

That's interesting. What was the third skill that you learned that you wish everyone else in the world?

Humility.

Humility? Why humility in the secret service?

Because you're taught to put other things ahead You're taught that you're not that special. I think in a world where everybody's told, You're special, you're special. So if that's true, then if I'm special, then everybody else isn't.

Interesting. As a mom, how do you raise a child and giving them confidence and courage to go after their dreams and their talents and actualize their potential while also giving them Coaching someone to be humble? How do you do that?

Wow. All right, there's a lot of layers to this one. My daughter is still very young. She's 18 months now. There's a couple of things I've been doing with her, and I'm very conscious. Probably most parents, I don't like to see her cry or upset, and I have to fight that instinct to help her, to pick her up, to take care of her. So unless she's hurt, I leave her.

You don't rescue her at every moment. No. You don't give her candy or give her what she wants because she's throwing a fit. No. That's the hardest thing for a mom probably to do.

No, I won't. I will let her. Well, I also want her to learn how to process her emotions. So if she's having a meltdown, Let her have it so she can work through it on her own. If I save her from it or if I give her something to stop it, she's not learned to process it. Self-sooth. Yes. I also like, let's say she comes here and she's trying to grab something and it's out of her reach, but I see she can do it. I will leave her and let her struggle and figure it out. I will let her cry. I'll tell her, You can do it. I talk to her in Greek, actually. I'm trying to- Really? That's cool. I want her to learn. I speak Greek, so I want her to learn another language. That's incredible.

I'm glad you're doing that.

It's a gift. Are you going to do that if you have children?

Yeah, only in Spanish. Martha will speak her in Spanish.

You'll speak to her. I speak to her in Greek. My mother in Greek, and my husband speaks her in English. She's learning both languages at the same time. But I let her struggle. That's great. As soon as I can, I'm putting a gee on her, which is her jiu-jitsu outfit. She's going into jiu-jitsu. I think she's too young at 18. I would put her in if I could. I want her to struggle. I want her to learn at a young age to overcome. But then at the same time, she also knows I'm there. So if she needs a hug, I give it to her. I don't deny her a hug. If she needs a comfort, I deny that. So it's a balance. There's no perfect formula, but I have this almost conversation in my head, What's happening here? Because I also don't want to create a monster that I can't control later on. I unleash her in the world. Some people may not like this, but when I put her in any sport, I don't want to put her in a sport where she's going to get a trophy along with everybody else.

What is that teaching kids if everyone gets a trophy?

I want her to learn how to fail and fail well.

How do you fail well?

By not getting pissed off and having a temper tantrum and thinking the world owes you something and then saying, Why did I not get this trophy? How could I have done better? And how can I do better next time so that I can get it and I can earn it? Because I'm not always going to be around for her. I'm not. It's just human nature, the way the world is. She'll have me for period of time in her life, and after that, she'll be on her own. I owe her as a parent to make sure that she can handle herself when her mom's gone or her dad's gone. It's not that tough in my house.

You're loving. You're loving. Yes. Those are great. Those are three great things. Your circle matters, be instrumental over identity-based of sense-making, and be humble, have humility.

Yeah.

I saw this quote in a Time magazine article that was about a study published in Nature, Human, behavior. It provides evidence for the existence of at least four personality types. I'm curious what you learned, but I just want to read this out. Four different personality types, average, reserved, self-centered, and role model personality type. Each one of them is based on on the extent to which people display five different major character traits, including neuroticism, extraversion, openness, agreeableness, and conscientiousness. I'm curious. I'm not sure if that's the different personality types that you learned, but how can someone understand what personality type is in front of them, of a family member, a friend, someone they're meeting for the first time? Is there any strategies or techniques to learning the personality type of someone that you're meeting?

Okay, so this is a good question. I'm not familiar with this, and I've not been taught this, but I've been taught another one with four personality types. Okay, one of those. We're going to give them animal names. Here's the thing. The researchers behind this are Dr. Emily Allison and Laurence Allison. They actually do... Let me see what I'm allowed to say because I always try to share stuff and not share too much, but they do a lot of research, and they actually work very closely with the intelligence communities to include where I came from. So I've done my training there. So these are the four animal archetypes that they talk about. You can be lion, T-rex, mouse, or monkey. Now, somebody who is lion is a person who likes to be in control. They want to set the agenda. Somebody who is T-rex is someone who typically fights. They're very frank, forthright. Sometimes they can come off a little bit blunt. They're fighters. Someone who is mouse is someone who will suppress themselves a bit more They're a little bit more submissive. They can be patient and humble, but they can also become voidant. They can push themselves down to suppress themselves so they can fit in.

Maybe they want to be really liked or something like that. Then the other personality type is monkey. It's like, Hey, everybody, I'm here. So good to see you. Come here, this and that. They're all over the place. They're very warm, they're social, they're engaging. Now, those are the animal archetypes. We move through these because you're not one thing and you're different things with different people, by the way, because you can be a very strong personality maybe at work. But then when you go home, let's say you have an abusive relationship or not healthy one, you can go from being lion to being mouse. So you want to pay attention to that. Now, I feel like we're in class now. There's also good lion and good mouse. So there's a good wheel and a bad wheel. You can be this, but be the bad version of it. So if I'm Let's take, I'm T-rex. I know this. I surrender to it. I intuitively- You fight her. You're blunt. I want to fight. If somebody says something to me, I intuitively want to fight back. But because I know this, I work very hard to keep it in check.

Interesting. I'm aware of it.

So you're the good T-rex most of the time, except for with your husband.

If I'm a good T-rex, I'm direct, frank, and forthright. I'll tell you something, but I'm not afraid to tell you something. I'm not afraid to compete. It's called being competing. So let's say you say to me, Louis, Evy, that research I told you about, it's the best. This is what they should be teaching. It's bar none. It works for me. And I said to you, You know, Louis, I hear you, and I think it's probably it's really good, but the I use, I believe in this one, and this is why. So I'm competing with you. That's okay. A lot of people are so afraid of competing. They think it's ugly, it's conflict, it's confrontation. But if I were bad T-rex, which I'm not saying I've never been, I'm dogmatic.

This is the only way.

It has to be this way. I'm sarcastic. I'm punitive. Oh, so you think you know everything? Oh, so because you're Lewis Howes, you must know it all. That would be bad T-rex. So There's good versions and bad versions of this. I think sometimes we can be... For example, mouse. I can be mouse, which you are. When you interview people, you actually flip. There's lion and mouse. When I speak, I'm lying. You sit back, you let me have the floor, you let me speak and explain. But you're humble, you're seeking guidance, you're asking questions. You're good mouse. And hopefully, most of your people come here are good lion. They're setting the agenda, they're helping give points, they're talking, they're sharing with your viewers. Now, the bad version of that would be, I'm a bully. I'm someone who bullies people. I'm a supervisor, or someone who pushes people down. I'm in charge. I'm this, I'm that. I'm the boss. You listen to me. That would be a bad version of lying. And a bad version of mouse would be someone who becomes very weak, submissive, almost avoidant because they're just trying to keep that bully and that stuff off of them.

They're too afraid to speak. Those are the four predominant personalities. Which one do you think you are?

I guess I could be a little bit of all of them in different scenarios as well. But I think the main one would be the lion, I think. But I could also be a monkey. I can be a monkey because I'm very social and warm and engaging and just try to do a little bit of everything.

But I guess I'll be- I think you're probably a good lion.

Good lion. Okay. There you go.

Is monkey bad? No, monkey is good. Well, we were monkeys outside when we first met. Hey, how are you doing? How are you? When you're a good monkey, I'm social, warm, I'm respectful. Bad monkey is, and you probably for sure get this, Hey, I really want to come on your show. Hey, here's my book, or Hey, here's this guy, or Hey, can you get me tickets to this? Or Hey, I saw you in Success magazine, and I really wanted... Can I talk to the editor there? That's Bad monkey. People can go into bad monkey. Got you. That's a little bit of trying too hard to sell, like car salesman. Again, sorry to car salesman. Sure. But that's when the person feels like, Okay, please come off of me a little bit. It's a little bit a little too pleading.

How can you decipher which personality type you're in front of if you're just meeting them for the first time?

They'll show you. Just pay attention to their behavior. I always say this, Shut up. The first day when I went to polygraph training, the instructor got up there and they said, You want to be king or queen in reading people? Shut up. Give people space to reveal themselves. Stop talking. They'll show you. First of all, people love to speak and talk about themselves, so let them. Let them go. And then you can ask questions. I do this. I actually hate talking about myself. I'll do it on a platform like this because I understand why we're here. But in real life, I don't like talking about myself. I'm more introvert, and I'll say, People ask me, Oh, Effie, what project are you on? I was like, I'm talking to this production company. We'll see where it goes. What are you doing lately? Oh, wow, really? You're in accounting? That's amazing. What accounting do you do? Tell me about that. And then I listen. So you'll pick up that person's mannerisms. You'll hear the language that they use, how they speak. Now you have a better idea who's in front of you. I call it, it's 80/20.

Eighty % of the time, they speak. Twenty % of the time, you speak.

What if both of you are like that and you want to speak less? And so you'd both just ask. I'll tell you very little and popping the question back to the other person.

So you bring good monkey out, warm, social, respectful, but you can ask questions. Tell me about that, or see what they like to talk about, see what they want to talk about, not what you want to talk about.

What if both individuals are that personality, where they're both like, I just want to know what you think. You tell me more about you. No, you tell me more about you. No, you tell me more about you.

If you're that, that's actually you're both mouse. This is like, so here's the thing. That's more mouse. So mouse is me saying, Hey, Louis, where do you want to eat later? Oh, I don't know, Abby. Where do you want to eat later? Well, I don't know. What do you want to eat later? We're never going to eat. We're never going to eat because neither one of us is making a decision. Actually, in that scenario, we're both being mouse. So when you're mouse, if one person is mouse, then to help the relationship progress, then one person has to become lion. So at that point, I'd say, You know what, Louis? Let's do sushi. I love sushi. Let's go do that. You go with sushi, and at that point, you would chime in. So yes, you would want to move. But these animal archetypes, we move between them. We may be one version more so than another one. So I know I'm a bit more T-rex. I have to work on it. I believe you're probably more lying just because of all the things you do. You're trying to control everything, control your relationships, your business deals, So that the ship doesn't leave without you, I could see you being like, from what I know of you, Hey, no, let me slow down.

Let me look at this.

That's interesting. There's so many different... You're in the TV world. You host and you commentate on a lot of different things in the TV world or the news. Obviously, we're talking about your book, Becoming Bulletproof Life Lessons from a Secret Service Agent. If you guys haven't checked this out yet, make sure you check it out. But it seems to me like the more I open up the news, social media, Netflix, there's just extreme personality type documentaries or docuseries of serial killers or personality types that did horrible things. And that seems to be what's being featured a lot lately. I think people are just fascinated by these horrible stories that happen or murders or things like that, sociopaths, all that different stuff. I'm curious, you know, narcissism, sociopath, psychopath, these personality types are thrown out a lot. These words are thrown out a lot, and people use them freely. That's a Narcissist. That's a sociopath. How can you really tell if someone is a Narcissist, a sociopath, or a psychopath? How can you tell if they have nuances of it or if they are one? Is there a strategy in finding that out?

I'm totally on board with you with this because everybody's calling everybody a Narcissist. It's like the thing, You don't agree with me? You're a narcissist. You said this to me, you're a narcissist. It's like, pull out the DSM 5, which is actually the book that has all the disorders in there. I have a master's in forensic psychology. You not agreeing with someone, or rather, someone not agreeing with you, doesn't mean you label them as a narcissist. The fact that we label everybody all these things, just in and of itself, you labeling somebody else as a narcissist is Narcissistic of you. When we look at true Narcissism, there's criteria you have to meet. There's certain criteria. Lack of empathy is one. They don't feel bad. Lack of remorse. Now, when you look at serial killers or people who commit certain types of crime, that falls under antisocial disorder. When people think of antisocial disorder, they think of someone who doesn't like to socialize, who doesn't like to be monkey, as we talked about it before. They don't want to be warm and engaging. They are then to themselves. That's not that. Antisocial disorder, essentially, it's a person who lacks empathy.

That's where sociopath or psychopath fall in, although they've moved away from using these terms in actual psychology. The chances of you coming across someone like that, some of the research that I had looked at said 1 out of 25 people will be one of these. So one out of 25 people will have this tendency, meet this criteria.

A narcissist or sociopath or sociopath?

Sociopath, psychopath. Really? One out of 25? One out of 25. Maybe a little bit of narcissism, but one out of 25. I think I think narcissism is going up in our culture right now. I think we are seeing a bit more of it. The reason why I think we're seeing that a lot is the United States, predominantly, I can't speak to other countries as much as a very identity culture. We're all me, me, me, me, me, me. I feel like this. My feelings need to be validated. I need this. I need that. Then with that, social media has made us more self-focused rather than outward-focused. We are more identity. We also have... We lack more empathy as well. Social media has also done that. In fact, I just literally on the way here, the news just hit me up, NBC, and like, Hey, we want to do a story. They're looking at college campuses. Crime is going up on college campuses, and they want to know why. One of the reasons why is a lack of connection. I'm an adjunct professor. I teach criminal justice criminology. I have a three-hour block that I do. When I give my students breaks because I give them, do you know not one person turns around and says, Hey, how are you?

How are you doing today? They all pull out their phones and they do this. They don't even get up out of their chair to go on break. I have to tell them, Get up, go walk, go use the bathroom, get some water. Why is that a problem? The problem is, I'm not building community. I'm not getting to know you. You're there and I'm here. When we don't We feel connected to people. We have a lack of empathy. We fear or don't like the other, and we are more likely to cause harm to the other. All these things come into play. And social media, watching I do the news, everything's negative. It's true. They're not going to put anything positive because you, the viewer, don't want to see it. You want to see the drama. You want to see... They're called celebrity cases. The case is especially crime. They want to see those cases over and over again. When you're also consuming this stuff on a repetitive basis, it's also not healthy for you. I have a criminal background, right? I've never watched a crime show, ever. I helped make them. But it's too much. I need a break.

I need something else. I will watch something that has nothing to do with that. So you also have to think, What am I feeding my mind? But again, to go back to the sociopathic question, the main thing that we see between sociopath, psychopath, or really antisocial disorder, and narcissism is a lack of empathy. I don't feel bad for what I do. It's my inability to feel bad for causing you harm.

I don't feel bad for what I do to you or what someone is doing to you?

I do to you. Okay. I'm focused, and they're very identity, by the way. They are very self-focused. It is me, me, me. A couple of things to pay attention to. When you hear somebody using the repeated use of I, I, I, I, a little bit of a red flag. You can even see it in email. I was trained to look at language and how you can know in language when somebody is very self-focused or even depressed. If you see the repeated use of I, This, I that, it's either self-focused, narcissism or depression. People also who are very depressed are very self-focused. I analyze myself. Another thing that's causing harm, and I think people are coming out with this, is when you sit and you talk about your problems all the time, when you dwell on them, when you analyze them, when you sit there and you've had something bad happen to you and you are trying to dissect that thing to the nth degree to figure out why it happened, what you're doing is you're feeding your brain, and even spiritually, if we bring it to that level, only negative things. You are dwelling and retelling and reliving the harm that's caused to you.

And you know one of the predominant places that happens in is in the therapy room. Because most people, when they go to therapy, what do you do? You talk about everything that's wrong in your life. So you have to take a moment because I've had people come to me, I need help with this. And when I speak to them, they'll be in years of therapy. And I'll ask them, What do you go for? What do you do when you're in there? I talk about my problems. So if I sit and I always talk about my problems, and I relive them, and I retell them, and then I get emotionally upset, what headspace am I in? The Hippocratic oath, I'm Greek, it's do no harm. So I think going to therapy and getting help is a great thing. So long as you understand, Why am I going? What's my purpose? And so long as you have a good doctor that says, We're done now. You don't need me anymore.

Yes. That's interesting because growing up as a man in, I guess, the Western culture, I was never acceptable to express feelings. It was like an extreme of just don't acknowledge it, don't talk about it, don't express it, don't let it out. Let it out through anger or sports or some other strategy to let out your emotions. And by suppressing it for so long and not just talking about it, at least a few times, it made me feel like a lot of pressure. It made me feel like something was boiling inside of me. And as I started talking about the things that were causing me emotional pain or frustration and figuring out how to integrate the lessons of healing or release and move beyond it, I started to feel better. But if I was constantly reliving a story and feeling emotionally heightened by it, I could assume that wouldn't benefit me long term. But on the flip side, not talking about at all might cause me stress or chronic stress or pain or something else. So I think it's a balance It's the balance. Of learning how to communicate it and learning how to release it, but getting a strategy to go beyond it.

Yes. You want to be in a state of moving forward. But if I retell it and retell it and retell it and relive it, it's like eating McDonald's. No offense to McDonald's. But if I eat McDonald's every day, I'm putting junk in my body, my body is going to show. If I'm retelling every bad event, and I'm feeding that to my mind and into my soul on a consistent basis, I'm not going to feel good either. So you control the thoughts that come into your mind. And if you sit, and sometimes, Louis, bad things just happened. And sometimes there is no, why did it happen? It happened. And sometimes there's no analyzing it and assessing it to figure out what. I say this, I went through September 11th. I was in the World Trade Center. I survived. You were there during it? I was. I was there. I had colleagues who died, friends who died. I He was almost killed. If I sat and I retold that story and relived it, I would be a mess. How am I ever going to move past it? Or at least let it just be. I'll tell you this, I can't heal from that.

I don't know how to heal from something like that, but I've allowed it to be part of what I experience.

You've accepted it.

Yes, but it also gave me a gift. It made me appreciate life. That day, it was truly… I've had a couple of close in my life because of my career, but that was truly a moment where I thought, I was like, I'm going to die. Really? When the first tower was coming down, I was by the street, by the base, and we had a triage. We didn't know it was going to collapse.

So you were in the base of the buildings?

Yes. Well, I worked in the World Trade Center. Our offices were there. The US Secret Service field office was New York, and we were out of there. So I was there from the first plane to the second to the collapse of both towers.

But you were on the ground. You weren't in the building.

No, I didn't. We were in seven, and that's when the first plane hit. So that building collapsed after the towers. In fact, when the towers fell, they fell on seven, and then seven eventually burned and collapsed.

You weren't in the towers?

I was not in the tower itself. But when the first plane hit, we went to go help. Then as we were going into the towers, we were trying to go in, the second plane hit. Then the debris came out and it just landed on top of all of us. It was literally just literally block. Either you got hit by something or you didn't. I remember the entrance was blocked. Then we went around and just people started pilling out. Then at that point, we just started triaging people who needed to go into an ambulance, who was just in shock, maybe, and just needed to be pushed out of the vicinity. But as we were doing that, I didn't even know the building was going to fall.

They just thought it was going to be burning. Let's get people out.

Yes. But then you heard the steal. Even I remember hearing it thinking, All right, the roof is going to slide off. Because I remember the one plane hit the top part. So I just thought because debris kept falling the whole time up until that point. But then as the tower began collapsing, I remember I hunkered down. I was by myself. I just found the corner and I just sat there on the street and I was like, Oh, I'm going to die. I really thought, Oh, yeah. So I sat there and I remember thinking, I was like, Wow, I haven't lived my life. I was like, What have I... At least for me, I want to say my life flashed before my eyes, but it did. I thought about all the things I didn't get to do. I remember thinking to myself, Not yet. Not ready to go. But I didn't have a choice It was a good choice. And I just let it be. I was like, I began to pray. That's the intuitively, that's where I went. I began to pray. I'm like, Well, if it's my time, it's my time. But the gift in that was it taught me to I appreciate my life.

And so now every day, if something happens, and even petty things that happen, right? I go bad T-rex. I pause. I'm like, What am I pissed about? So it gave me a new license on life. But take that trauma. It's trauma, it's tragedy, whatever you want to call it. If I go to therapy, and all I do is talk about that on a consistent basis, how well do you think I'm going to do? How well am I going to recover? I'm not because I'm going to relive all those people that died, all those people I couldn't save, how I almost died, how my friends died, how my colleagues died. Why did this happen? Why did they do this? Why, why, why, why, why? Even to this point, I go for screening. It's the World Trade Center Health program. Because of the exposure to all that stuff, so many people have died from cancer and all that. I go every year for my screening. Really? In fact, I'm due. They're probably... I'm due because the chances of me getting cancer and there's an aggravated version of cancer you get, people are getting from that exposure. It's just more, I guess, ferocious and vicious than a typical...

Not that my dad died of cancer, but I guess this cancer is a very vicious type of cancer. But even then, So I guess I understood that and I learned that I must let go. And I'll never go to whoever he was before, but I don't want to go to who she was before. I want to take what I experienced and bring that experience into my my life, and now I appreciate my life. I'll tell you this, Louis, if I'm ready to go now, tomorrow something happens, tonight, something happens, I'm okay because I've lived my life the best I could, and I've done the things that I could. I tried to find and make meaning in my life. I'm okay. Right.

Hearing an ambulance go outside as this is happening, this is pretty intense. One of the things that I can really appreciate how you say reliving past painful events and speaking about them and causing yourself more emotional, heightened emotions and stress doesn't really serve you past a certain point.

Yes, that's all I'm saying.

For me, I'm a big fan of, I call therapy coaching because I try not to live in the past. I try to say, what can I prepare for the future? What can I do to give me feedback on how to improve, to prepare or future challenges that might arise. My therapist, I really call her coach. I'm saying, what are people in their 50s, 60s, and 70s struggling with that if they did at my age and I can prepare for now, I won't have those struggles? That's the way I really try to think about it. Not like, Oh, this happened to me when I was a kid. I've already done that work. But knowing the traumas from the past and how it affects my personality type now, how can I keep improving and working to overcome potential future challenges now? That's the way I look at it. That's why it helps me.

But you find the positive in it. Yes.

It's more of thinking of, How can I just keep improving my life?

But But you also know you.

Yeah, exactly.

Best. And you know what works for you. And if that's helping you elevate, then it's helping you move forward. Exactly.

It's not keeping me stuck in the past. Correct. It's saying, How can I make the most of today and the next day.

Yes, and I think that's differentiation. Does this going keep me stuck in the past? And now has my identity become this past event that happened? 9/11 was one day. So you're going to tell me the rest of my life is going to be defined by this one day? What is that 0.01% of my overall life? But this one day is going to define everything moving forward?

Why do so many people let one day or one event define their entire life?

Because they go back to it, and they keep going back to it, and you try to make sense of it. I can't make sense of 9/11. Somebody thought it was a good idea to do that. I'm going to sit and hyperanalyze and why all that loss of life. That's just one example. There's so many other examples, like I've endured, you've endured. In fact, I read this one study, 70% of people have been through some type of trauma or tragedy in their lives. The majority of people have. We take that and we figure out how to be better and move forward. It's interesting. For me, my therapy after that, they actually forced me to go to therapy after that. Secret Service made me go to therapy. They made me sit in this big group where we all told our 9/11 story. We went around the room. It was like two days later, and I was told by my boss I had to go. Two days later?

That's pretty recent, isn't it?

Yes, because we had to go back out and work. We had to process it and move on. It's like, Process, talk about your feelings, and let's move forward. Go serve, yeah. I appreciate them even doing that. We went around the room and each person their story. I will tell you, by the time it came to me, I didn't want to talk about it. It was just so hard to hear everybody. I gave such an abbreviated version. I was there, the plane hit, the other plane hit, it collapsed, then the other one collapsed. I'm okay. I'm good. But for me, it didn't work. But you know what did work where my therapy was? After that, they asked for volunteers at Ground Zero, and I volunteered. I spent a couple of weeks down at Ground Zero helping other people. Who had lost a lot more than I had and just helping be part of a collective process. That was my therapy. I think maybe had I not had that, perhaps I would have struggled. Interesting. Therapy looks different for different people.

That's so powerful. I think that's... I always feel some type of therapeutic release when I'm in service, when I'm helping someone that needs something, that is struggling struggling or suffering or is challenged in some way, when I can be of support and service, I feel like it is a therapeutic experience. I think it's really hard to be depressed when you're in service to someone else. It's really hard to be thinking about your own problems. And like you said, you can see, Oh, man, this person has it way worse than I do. Let me be of service and not diminish what I've been through, but appreciate what I have. I think that's a powerful thing, too.

You can find meaning in everything. Not meaning in that, why did it happen? Sometimes why it happened? Because it's just a messed-up situation. Because the world's messed up. Because people do messed-up things. Because it's naive of us to think that people will not cause you harm because there are some people that will. I know this as a former criminal investigator. You can't live in La La land. That's reality. But if I know this and I understand this, I'm going to move through the world in the best way I can. I'm not going to be surprised when people cause me harm. I'm aware of it. I'm not expecting it. But when it does happen, I have the understanding that these people exist in the world. They move through the world. And most people that cause you harm don't think they're doing anything to you.

They're not intentionally doing it.

They will validate it. I I've interviewed countless people in the interview room. People committed horrible crimes against other people, and they will sit down and they will validate or justify to me, I did this, but here's my reason. You can sell anything to yourself. We've all done it. You've hurt people, I've hurt people. And when we did it, we sold it to ourselves a certain way. Well, I'm doing this because of X, Y, and Z. So maybe you sell it to yourself like, Well, this is how it works for me. But in the end, you still end up hurting someone else. It happens. Now, there are varying degrees to that. But you can sell anything to yourself and make it okay for you to cause harm to someone else. I would see it with all sorts of crime. I remember working this big It was a big enough case, but it was a bank case. It was an employee. A lot of the fraud that happens at banks, a lot of it does come internally from employees. There was one person who worked at the bank, and I guess this bank, we won't say what bank it is, this bank would leave their money out.

They didn't lock the safe. They would leave stockpiles of money out. So this person, this employee, would steal money. They stole a lot of money over time. He knew where the cameras were, so there were blind spots where he would take the money and wouldn't see it. Actually, it was a simple case. So this money is disappearing. I set the person down. Over the years, it turned out to be a lot of money. And his justification was, the way he sold it to himself was, if that money was so important to them, why didn't they lock it up?

Oh, my gosh.

It obviously wasn't, so I took it. If they cared about their money, they'd lock it up. Shame on them. That's how he sold it. You can sell anything to yourself if you want to. And that's how we sell to ourselves when we caused cause somebody harm. Now, they're varying degrees of how much harm we cause. But you have to pause and say, Am I causing true harm? Or is the harm I'm going to cause enough for me to feel okay because I have to make a certain decision?

You're It remind me of a story I went through where we had an employee here a few years ago that we had a $100 bill out, and it was gone one day, and we confronted them. And one of the other employees and saw someone else take it, and we're like, Did anyone We didn't take this or move this. We weren't thinking that anyone stole it, but they just were like, Hey, where is this? And when we confronted the guy and he pointed at the other person, we confronted him and he said, Hey, did you take this $100 bill that was out? And he goes, Oh, you mean this $100 bill? I go, Yeah. He goes, Oh, it was just out there. I just thought I could take it. Just this justification. It was like, Well, it's not your $100 bill. Why are you just taking the money? But that's what this person thought of the bank. Well, it's just out there, so they didn't care about it, so I'll just take it.

Exactly. That's how he sold it to himself. It's interesting.

But it didn't act like it was a big deal. It was like, Oh, it was here, so I'm just going to take it from the office.

Because if you cared about it, you would have put it away. It's still stealing. Did you?

He was fired that day. Okay.

Yeah, that day, he was gone. I was going to say I was going to have a moment. I'm like, What do we do?

He was fired that day. Yeah. There was a number of red flags before that anyways, but that was like, Okay, you can't steal money.

But pause. The red flags are the behavior signals that people give you. Yes. You see these signals. It's the behavior. I think when you brought up narcissism before and all these labels, labeling people, don't label the person, label the behavior.

That's interesting.

Label what they show you. What am I seeing in this moment? What is the behavior I'm seeing? That's what you label, and that's what's going to show you what's going on. Because when you label the person, the problem with labeling people is also they're people that we have emotional ties to often. That's my this, that's my that. And so it becomes a little muddy and we can't see clearly. But when you label the behavior, if you can just put aside who the person is and just label what they do, you will see clearly. That's why it's easier for you to give somebody else advice about someone that you don't know because You're hearing about what this person did to them. You're hearing about the behavior, and you're making a rational assessment based off of the behavior of this other person.

Yeah, not the relationship or the chemicals of love or whatever might be there.

No, you're not introducing all those All those complexities muddy the water, and that's why we make bad decisions sometimes. Because we're like, Well, it's this person. Forget who the person is. What did they do? If you label the behavior, you'll make better Voices.

I hope you enjoyed today's episode and it inspired you on your journey towards greatness. Make sure to check out the show notes in the description for a full rundown of today's episode with all the important links. And if you want weekly exclusive of bonus episodes with me personally, as well as ad-free listening, then make sure to subscribe to our Greatness Plus channel exclusively on Apple podcast. Share this with a friend on social media and leave us a review on Apple podcast as well. Let me know what you enjoyed about this episode in that review. I really love hearing feedback from you, and it helps us figure out how we can support and serve you moving forward. And I want to remind you, if no one has told you lately, that you are loved, you are worthy, and you And now it's time to go out there and do something great.