CRO is a Stupid Metric - Here's Why...
Chew on This - Digestable DTC Content- 148 views
- 16 Jul 2024
π° Intelligems - The Ultimate Profit Optimization Tool
π https://www.intelligems.io/
In this special edition of Chew on CRO, Ron and Ash are joined by Drew Marconi, CEO of Intelligems, as he challenges the traditional focus on Conversion Rate Optimization (CRO) as the sole metric for success in marketing. Their conversation emphasizes the importance of understanding profit margins, cost structures, and customer behavior to optimize marketing strategies effectively. By analyzing metrics like contribution margin and profit per visitor, marketers can make informed decisions to improve profitability. Drew highlights the significance of testing different strategies, such as adjusting pricing and offers, to enhance overall business performance. Simplifying testing processes and utilizing AI tools can help marketers make data-driven decisions to achieve their business goals efficiently.
π CRO is a vanity metric; profit is sanity. Focusing solely on conversion rate can lead to a loss of profitability.
π° Prioritize profit per visitor over revenue. Understanding how different offers and pricing strategies impact profit margin is key.
π§ͺ Donβt be afraid to run tests that may lower conversion rate. The gains in profit might outweigh the conversion drop.
π― Segment your traffic and personalize experiences. Tailor landing pages, offers, and creatives based on user behavior and source.
π Test often and make bold changes. Early-stage brands should focus on big swings, while established brands can experiment with smaller tweaks.
0:00 - Intro.β
3:00 - Understanding profit margins and conversion rates.β
6:15 - Testing different strategies to optimize profitability.β
7:12 - A focus on metrics like contribution margin and profit per visitor to make informed marketing decisions.β
10:50 - Understanding cost structures and profitability for effective marketing strategies.
β13:56 - Analyzing COGS to determine profit margins and customer acquisition costs.β
16:03 - Testing different strategies beyond the norm.β
19:04 - Testing pricing strategies.β
21:08 - Simplifying testing processes.β
23:23 - Profit margins and cost structures in marketing strategies.β
24:12 - Analyzing metrics to help make informed marketing decisions.β
25:08 - Adjusting pricing and offers.
β33:08 - Traffic segmentation for improved conversion rates.β
35:06 - Personalization and targeting specific segments.ββ
39:03 - Testing different ad variations.β
48:52 - Final chews.
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Ron Shah - https://twitter.com/obviceo
Ash Melwani - https://twitter.com/ashvinmelwani
Chew On This - https://twitter.com/chewonthisdtc
Conversion rate is a stupid metric. It tells you nothing about the health of the business, how much money you're driving to the bottom line, and whether you're actually going to survive. Revenue is vanity. Profit is sanity.
Welcome back to another episode of Chew on CRO. Today, we have a special series brought to you by Intelligems. We have Drew, odds of success. Okay, you can't know in advance. That's why we test it. But the more tests you run, The more you learn about what didn't work, what segments respond to, what is powerful. The best testing programs are pulling learnings out from previous losers to boost the odds of success of next test. That's why, again, I'm extremely biased on this, but you're basically missing out on an opportunity to learn. And if you're a growth-oriented business, you're currently serving the first 1% or 5% of your future customers. So you should be learning from these reach your next 10X of customers.I think my mentality is also like, ad costs are going to rise no matter what. Yes. It doesn't matter if you're running a test or not.Death, taxes, rising CAC. Exactly.Literally perfect. So it's like, if you're not testing anything, you're really losing.Yeah, you're sitting still.So for those listening and viewing, I know we talked about a bunch of different tests that we could be doing and how to really think about your next A/B test. But what is one thing you want viewers to take back and implement into their business today?I think it's that lay out your goals for the next six months, economically for the business, and then think of things you can do to test it. And I bet you are going to get some good ideas of that, some of which are not going to cry at work. Maybe it's a price change, maybe it's a headline change. We have a ton of resources for partners or agencies or how to use intelligence so that people can run those. And a bonus second one, they should probably lay out that math on contribution margin for your best selling ads and see where your break-even point is and adjust things there. I love that.It's on. Chew on that.If you want more from us, follow us on Twitter, follow us on Instagram, follow us on TikTok, and check out the website, Chewonthis. Io.
odds of success. Okay, you can't know in advance. That's why we test it. But the more tests you run, The more you learn about what didn't work, what segments respond to, what is powerful. The best testing programs are pulling learnings out from previous losers to boost the odds of success of next test. That's why, again, I'm extremely biased on this, but you're basically missing out on an opportunity to learn. And if you're a growth-oriented business, you're currently serving the first 1% or 5% of your future customers. So you should be learning from these reach your next 10X of customers.
I think my mentality is also like, ad costs are going to rise no matter what. Yes. It doesn't matter if you're running a test or not.
Death, taxes, rising CAC. Exactly.
Literally perfect. So it's like, if you're not testing anything, you're really losing.
Yeah, you're sitting still.
So for those listening and viewing, I know we talked about a bunch of different tests that we could be doing and how to really think about your next A/B test. But what is one thing you want viewers to take back and implement into their business today?
I think it's that lay out your goals for the next six months, economically for the business, and then think of things you can do to test it. And I bet you are going to get some good ideas of that, some of which are not going to cry at work. Maybe it's a price change, maybe it's a headline change. We have a ton of resources for partners or agencies or how to use intelligence so that people can run those. And a bonus second one, they should probably lay out that math on contribution margin for your best selling ads and see where your break-even point is and adjust things there. I love that.
It's on. Chew on that.
If you want more from us, follow us on Twitter, follow us on Instagram, follow us on TikTok, and check out the website, Chewonthis. Io.